FAQs
What is your standard hire period?
Our standard hire period is three days - this allows one day for delivery and set up (if needed), the day of the event, and the following day for pack down. We can be somewhat flexible with this so get in touch if you are wanting to hire our items for a different period of time!
How long is a quote valid for?
Quotes are valid for 30 days. No booking is confirmed until a deposit of 20% is paid (see our T+C’s for more details)
What is your cancellation policy?
We understand that sometimes unexpected things can happen that require cancellation, however unfortunately all deposits paid are 100% non-refundable.
Do you deliver or can we pick up?
Yes, we deliver! Please get in touch if you require delivery so that we can give you an idea of the cost. We do allow pick ups for our smaller items however delivery of our larger furniture is recommended given the set up required
Do you offer styling services?
We are happy to set up the furniture for your event, however we aren’t currently in the styling business. We work with some amazing local vendors, so would be happy to put you on to some local talent if you are wanting that level of service.