Terms & Conditions


The client shall pay a 20% deposit to LCH on the signature of the quote and terms, in order to secure hire of the Goods and Services. In the event of cancellation of the hire of the Goods and Services by the client, the rental charges shall be forfeited to LCH as follows: 100% of the rental charges shall be forfeited if the goods and services are cancelled within 30 (thirty) days of the hire period; and 50% of the rental charges shall be forfeited if the goods and services are cancelled more than 30 (thirty) days before the hire period; unless otherwise agreed in writing by LCH.


The client shall pay the balance of charges to LCH via electronic transfer or credit card at least 10 days before the delivery of Goods by LCH at the commencement of the hire period, unless otherwise stated by LCH in writing.

Injury & Damage to Client or Third Persons or Property

The client shall not have any claim against LCH for loss or damage suffered as the client as a result of the clients use of the goods and further, the client will indemnify LCH against any claim by a third person in respect of any loss, injury or liability arising from the hiring or arising out of using the Goods hired by the client.

No assignment of hire agreement

The client shall not sublet the Goods to any other person but this shall not prevent employees of the client using the goods in conformity with this agreement.

No warranties by Client

The client acknowledges that, save as contained herein, LCH has not made any representations or given any warranties as to: the suitability of the Goods for their intended purpose; the condition and/or quality of the Goods and/or the Services; its expertise in advising the client as to the appropriate Goods or Services to be hired; its expertise in performing the Services.

The person signing this document on behalf of the Client (if not the client) warants that he/she has the authority of the Client to make this contract on the Clients behalf and that he/she is empowered by the Client to bind the Clinet to this Agreement. The person signing hereby indemnifies the Client against all losses and costs that may be incurred by LCH arisig out of the person so signing the agreement failing to have such power of authority.

Ownership of the Goods remains at all times with LCH

The client has no right, title or interest in the Goods except insofar as they were hired to the client in terms of this agreement. The client shall forthwith on request by LCH advise LCH of the whereabouts of the Goods and allow LCH or its agent or servants reasonable time to inspect and test the Goods and for such purpose the client gives irrevocable leave and licence to the LCH servants and agents to take possession of the Goods, remove the same and to enter upon any premises where the Goods or any of the same or any part thereof may be.

Loss or damage to the goods

The client shall be responsible for all expenses, loss (including charges) and/or damage suffered and/or incurred by LCH arising from any breakdown of the Goods due to the clients negligence, misdirection and/or misuse of the Goods. If the Goods are returned in a damaged, unclean and/or defective state, except where due to fair wear and tear and/or an inherent fault in the goods, the client shall be liable to pay LCH for the cost of any repair and/or cleaning required to return the Goods to a condition fit for re-hire and to pay the Charges until such repairs and/or cleaning have been completed. However, the client shall not be responsible to the client for damage to the goods to the extent that such damage arises from the willful default or negligence of LCH or its representatives, agents, employees, sub-contractors and/or servants. The client shall pay to LCH the full replacement cost of any goods which are lost, stolen or damaged beyond reasonable repair during the hire period. A certificate by LCH certifying such replacement cost shall be final and binding on the parties and shall be sufficient for the purposes of obtaining summary judgement against the client. The client shall pay the charges for the Goods up to and including the date it notifies the owner that the goods have been lost, stolen and/or damaged beyond reasonable repair. From that date until LCH has replaced such Goods, the client shall pay as a genuine preestimate of lost rental profit, a sum as liquidated damages being equal to two thirds of the charges that would have been applied for such Goods for that period.


Where a quotation is given by TLC Group NZ Limited trading as Love Club Hire for goods and services, the quotation shall be valid for thirty days from the date of issue and the quotation shall be inclusive of goods and services tax unless specifically stated to the contrary. Where goods and services are required in addition to the quotation, the customer agrees to pay for the additional cost of such goods and services. A deposit is required on confirmation of the order.

Return of the goods

The client or his/her authorised agent must be present when LCH staff collect the goods. If the client fails to be present he/she shall not be entitled to subsequently dispute the amount of, or condition of, the Goods recorded collected by LCH.


No claim relating to goods and services will be considered unless made within seven days of completion of goods and services.